Orders & Shipping
Please enjoy free FedEx international priority shipping with custom taxes covered for orders over $350. For orders under US$350, flat-rate shipping fee US$50 will apply.
Shipping Area
Americas: United States, Canada
Europe: United Kingdom, Germany, Italy, Spain, Switzerland, Luxembourg, Netherlands, Sweden, Finland, Ireland, Poland, Denmark, Turkey
Asia: Hong Kong, Taiwan, Korea, Singapore, Malaysia, Thailand, Indonesia, Sri Lanka, Vietnam, Philippines
Oceania: Australia, New Zealand
Middle East: United Arab Emirates, Kuwait, Lebanon, Qatar
Estimated shipping Time
In stock: Once your order is confirmed, we will dispatch your order within 1-7 business days. We will keep you updated with tracking information. Orders for international shipping are estimated to arrive within 3-7 business days once shipped from Tokyo.
North America (Fedex): 3-4 business days once shipped
Europe (Fedex): 3-7 business days once shipped
Asia (Fedex): 2-4 business days once shipped
Australia (Fedex): 3-7 business days once shipped
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. It depends on where you are. Hirotaka cannot take responsibility for customs clearance delays or failed payment approval. Delivery details will be provided in your confirmation email.
We do not ship on the weekend or national holidays; therefore your order will be processed within next 5 working days.
Made to order: You can still purchase it in this state, be sure to note the estimated shipping date on each product page. If you're ordering multiple pieces and the status and shipping date of each are different, your orders will ship as they all become available.
For more information, please check Orders & Shipping or contact us.