All sales are final, we do not accept returns or exchanges, except if the item is in a flawed or damaged condition.
If you receive a faulty item(s), please email us at firstname.lastname@example.org directly within 3 days of the package delivery date with clear pictures of the defective part. Returns that do not comply with following policy will not be accepted:
- Items must be returned unworn, undamaged unused and unaltered, in the same condition it arrived in.
- Items must be in the original branded packaging, and placed inside a protective outer box for shipping.
- Items were purchased directly from hiro-taka.com with the receipt or proof of purchase.
We reserve the right to deny any request for return, exchange, or repair.
Unfortunately, we do not offer the service internationally. We are happy to help you. Please contact us.